About these terms
These terms apply when you use the Eggi app, Eggi Studio and eggi.app. Eggi is run by Eggi V.O.F., Lingenskamp 17, 1251 JJ Laren (KvK 96035897). You agree to these terms when you create an account, and again in the app when we change them. If you don’t agree, please don’t use Eggi. Our Privacy Policy explains what we do with your data.
What Eggi is
Eggi is an app of short videos of the food at restaurants, starting in Amsterdam. Every video is linked to the place where it was made. Eggi is in beta: things may change, and sometimes not work.
Restaurant information (opening hours, menus, prices, events) comes from the restaurants and from the people who film there. We try to keep it right, but we can’t promise it is. Bookings, orders and payments happen between you and the restaurant, on the restaurant’s own website; Eggi is not part of them.
Your account
- You must be 16 or older.
- One personal account each. A business, such as a restaurant, may have its own account, used by the people it allows.
- The information you give us must be true. Your username is chosen once and is public.
- Keep your sign-in to yourself. You are responsible for what happens with your account, unless someone else got in without your fault.
Business accounts
A restaurant, café, bar, food hall, market or festival applies in the app. We check every place before its page goes live, and we may refuse an application. The account that applies owns the page and decides who is on its team. What the page says about the place, such as its hours, menu, prices and events, must be true and kept up to date.
What you post
You keep the rights to the videos, photos and texts you post. You give Eggi V.O.F. a free, non-exclusive, worldwide licence to store, copy, analyse, adapt (for example into other sizes, stills or transcripts) and show them in Eggi, including on the place’s page and in links that people share, for as long as they are on Eggi. The licence ends when you delete them or your account, except for copies others already have (such as messages in a chat) and what we must keep by law or for a decision about it.
Post only what you have the right to post, including the music, and people who can be recognised only when they agree. If you are paid for a video, or got something for it, say so in the video or its caption.
Rules
On Eggi, don’t post or do anything that:
- is illegal, or helps someone break the law;
- hates, harasses, threatens or bullies people;
- shows or calls for violence, or dangerous acts;
- is sexual or shows nudity;
- misleads people about a place, its food or its prices, or fakes likes, views, followers or reports;
- is spam, a scam or an advertisement nobody can recognise as one;
- pretends to be someone else, or shares someone’s private information;
- harms Eggi or the people on it, such as malware, attacks, or collecting data from Eggi with automated means without our permission.
How we moderate
We check reports, and automatic checks help us find content that may break these rules (see the Privacy Policy). A check can hold a video for review or show it less. Removing or blocking content, and suspending or closing an account, are decided by our staff.
When we decide about your content or your account, the app tells you what we decided and why. You can object within six months with “Object to this decision”; someone who did not take the decision reviews it. You can also go to an out-of-court dispute settlement body certified under the EU Digital Services Act, or to court. Anyone can report content with “Report”.
How the feed works
The feed is ordered by what viewers do with clips, by what you watched and liked, by how new a clip is and, in For Tonight, by what is open near you. Nobody can pay to rank higher. The Privacy Policy has the details. You can turn off “Personalised feeds” in the app.
Eggi itself
We may change, pause or stop parts of Eggi. When a change affects you a lot, we tell you in advance where we can. Eggi is free to use.
Liability
We are liable only for damage we cause on purpose or through gross negligence, as far as the law allows. We are not liable for what restaurants do or offer, or for other websites that Eggi links to. Nothing here limits the rights you have as a consumer by law.
Ending
You can delete your account at any time: Account → Preferences → “Your data and account” → “Delete my account”. We may suspend or close an account that seriously or repeatedly breaks these terms or the law; we tell you why, unless the law or someone’s safety stops us.
Changes to these terms
We tell you in the app before new terms take effect, and ask you to agree. If you don’t, you can delete your account.
Law and disputes
Dutch law applies. A dispute goes to the competent Dutch court. As a consumer you keep the protection of the law of the country where you live, and you may also go to court there.
Contact
Eggi V.O.F., Lingenskamp 17, 1251 JJ Laren, the Netherlands
Chamber of Commerce (KvK) 96035897 · VAT NL867441689B01
- Questions and help: [email protected]
- Legal matters, and authorities (the Digital Services Act’s point of contact): [email protected]