Your rights
- See your data. Ask what we hold about you and get a copy.
- Correct it. Change your profile in the app, or ask us to correct the rest.
- Delete it. Delete your account in the app; we delete it two weeks later, and at the latest within a month.
- Limit how we use it, for example while we check a correction you asked for.
- Object to what we do on the basis of our legitimate interest, such as ordering the feed by your history: turn off “Personalised feeds”, or write to us.
- Take it with you in a common format.
- Withdraw a consent at any time, such as “Help improve Eggi” or the waitlist. It does not undo what was done before.
- Decisions by people. Removing or blocking content and suspending an account are always decided by our staff, and you can object to each decision in the app within six months. Automatic checks can only hold a video for review or show it less (see the Privacy Policy, “Automated checks”).
How to use them
In the app
- A copy of your data: Account → Preferences → “Your data and account” → “Download my data”.
- Delete your account: the same screen → “Delete my account”.
- Correct your profile: Profile → “Edit profile”.
- Stop sharing usage: Account → Preferences → Privacy → “Help improve Eggi”.
- Stop personalisation: Account → Preferences → Your feed → “Personalised feeds”.
- Object to a decision about your content: open the decision from its notice → “Object to this decision”.
By email
Write to [email protected] from the address you sign in with, or tell us your username. If we can’t tell that the request is yours, we may ask you to confirm it.
When you hear from us
Within a month. For a complicated request we may need two more months; we then tell you within the first month why. Using your rights is free.
A complaint
Tell us first, at [email protected]: we would rather solve it. You can also complain to the Dutch data protection authority, the Autoriteit Persoonsgegevens, or to the authority in the EU country where you live.
Who is responsible
Eggi V.O.F., Lingenskamp 17, 1251 JJ Laren, the Netherlands
Chamber of Commerce (KvK) 96035897 · VAT NL867441689B01
We have no data protection officer; privacy questions go to [email protected]. More in our Privacy Policy.